Manal Cycling operates with the following shipping method:
1. International Shipping
1.1. Purchase Policy
All products available on Manal Cycling are shipped directly from our suppliers abroad (Europe, China) to the address provided at checkout. Delivery takes between 15 to 30 business days on average (after the product is shipped), depending on the location. The shipment will be processed within up to 7 business days after payment confirmation in our system.
We guarantee a tracking code so customers can monitor the progress of their order’s delivery.
Note: In certain cases, this delivery time may be extended by a few business days due to delays, strikes, holidays, periods of high demand at the postal service, or other situations beyond our control.
The store guarantees delivery of the order and takes full responsibility to refund the total amount paid for any products lost or misplaced during the delivery process.
1.2. Insured Shipping
If the product is delayed and not delivered within 60 business days after shipment, the total amount paid will be fully refunded on that date.
Note: You may receive more than one package if you make multiple purchases on our site, as your products might come from different suppliers. If one product arrives before another, please rest assured that this is completely normal.
1.3. Order Tracking
Products will be shipped via the postal service or another carrier. A tracking code will always be provided, allowing customers to monitor their delivery progress. Manal Cycling is committed to guiding customers on how to track their products. The tracking code will be sent to your email as soon as it is available to us.
Tracking codes are typically provided within 3 to 9 business days after payment is confirmed.
2. General Conditions (Important Notes)
2.1. Address Accuracy
Manal Cycling will ship products to the address provided by the customer. To avoid delivery issues, please double-check the shipping address during checkout to ensure accuracy.
2.2. Recipient Unavailable
Ensure that someone is present at the address to receive your products. The postal service will attempt delivery three times. If no one is available to receive the package during these attempts, product may be returned to the supplier. In this case, the customer will need to pay for a new shipping fee to have the product resent.
2.3. Incorrect or Incomplete Address
Manal Cycling is not responsible for incorrect or incomplete address information provided by the customer. If the address is incorrect or incomplete, the postal service will return the package to the sender, and no further delivery attempts will be made to the original address.
If delivery is not possible due to an address error provided by the customer, no refunds will be issued, and the customer will need to place a new order for the product.
By making a purchase on our site, the customer agrees to the terms and conditions outlined by
Manal Cycling